FAQ

MAG set-top boxes powered by Linux OS are high-performance devices that playback content from IPTV/OTT services. These set-top boxes support HDR, HEVC, and all modern video formats up to and including 4K. Linux set-top boxes can run without rebooting for months on end. 

MAG Android TV set-top boxes are premium-grade devices that support Google services: 

• Google Assistant
• YouTube
• Google Play
• YouTube Music
• Chromecast built-in

These set-top boxes support 4K, HDR, HEVC, and frame rates of up to 60 fps. These devices are also usable with IPTV/OTT services or content from external sources.

These are the two operating systems designed for set-top boxes. 

Powered by Android TV, these devices are tested to receive certification from Google. It guarantees that set-top boxes last at least three years. The operating system and security protocols of Android TV set-top boxes get updated regularly.

Pre-installed licensed apps from Google are another feature of these devices. The Google app store offers over 7,000 games and apps to users.

The AOSP is free and open-source software. AOSP developers can create their firmware configurations. These set-top boxes don’t undergo mandatory certifications and thereby may break down or freeze. Also, AOSP devices only get updated at the manufacturer’s discretion: it can either regularly update the firmware or stop supporting devices.

Google Assistant allows you to make voice commands. For this purpose, press a special button on the remote control and say your command or request. This way, you can adjust the volume, switch channels, and search for content on the Internet.

Chromecast built-in allows users to cast content from their smartphones or tablets to their TV screens with one touch.

All MAG devices connect to the Internet via a 100 Mbps Ethernet port. Additionally, MAG500A and w3 devices are equipped with a built-in dual-band Wi-Fi adapter. This means that users can opt for a connection method and enjoy a 2.4 GHz or 5 GHz wireless channel providing data rates up to 150 Mbps and 550 Mbps, respectively.

Yes, they do. The following apps come pre-installed on MAG Linux set-top boxes:

Ministra Player

Internet browser

Built-in external and internal portals

Also, devices powered by Android TV come pre-installed with Google services:

• Google Assistant
• YouTube
• Google Play
• Chromecast built-in
• YouTube Music

No, it’s not. The MAG Linux set-top box software doesn’t enable you to install third-party apps.

Yes, you can. There are more than 7,000 games and apps in the Google app store. Our experts checked every single one: the apps are safe and comply with Google’s standards.

Follow this link https://my.infomir.eu/eng/ to check whether your MAG device is original.

By signing up, you can learn about new firmware and keep all guidelines, drivers, and warranty terms in one place.

4K is a high-definition video format: 3,840 × 2,160 pixels. You can view 4K content only on a compatible TV.

HEVC, aka H.265, is a powerful video codec that compresses high-quality content and recreates it on the user’s screen without any loss in quality. HEVC enables you to watch 4K video without delay, even at slow Internet speeds (from 5 Mbps).

HDR (High Dynamic Range) technology lets your device display light and dark colors and image details more realistically. If you want to watch HDR content, make sure you have a compatible TV in addition to your set-top box.

All MAG devices are usable with mice, keyboards, memory cards, and external hard drives via USB ports. MAG Android TV set-top boxes support Bluetooth 5.0 and peripherals that connect via a wireless data transfer protocol. 

Besides your device, the package includes the following:

Remote control and two batteries

HDMI cable

Power supply

User manual and warranty booklet 

Yes, you can. MAG set-top boxes powered by Android TV OS come supplied with the Infomir OPAL Bluetooth remote control. This remote control has a Google Assistant button: press it to make a voice command, such as the name of a movie, an actor’s name, or a genre you like. The program will find the content matching your request in all apps and display the list on the screen. 

Yes, you can. MAG set-top boxes play back 4K video at 60 fps.

Yes, it does. The MAG software enables devices to play back 4K HDR content at 60 fps.

Yes, you can. You can sign up for a free content service or a subscription-based service provider.

Yes, you can. MAG set-top boxes offer embedded subtitles.

You can connect your MAG set-top box to any TV with a HDMI port. These devices also work with TVs equipped with composite RCA connectors. Connect your MAG device to such TVs using an additional HDMI to RCA converter. 

Built-in HEVC technology helps decode and playback even 4K content at a data rate of 5 Mbps.

MAG devices don’t require users to sign up. However, you may need to register an account if your operator provides access to services only after registration and payment of a subscription. 

*Google, YouTube, Android TV, Chromecast built-in, and other marks are trademarks of Google LLC.