What This Policy Covers
Who We Are
When we refer to “we”, “our” or “us” in this Policy, we mean the company Progressive Technology F.Z.E, which acts as a controller of the information that is being collected from you. We list our contact details at the end of this Policy.
What We Collect
In the course of our business activities, we collect certain personal data as described below.
Information you provide when registering on our website, placing orders or requesting our services. We collect your login, password, name, email, postal address, country of residence, telephone number, and details of your orders (including MAC addresses and serial numbers of the devices ordered). We may further use your email to provide you with marketing communications about our products and services. You can opt-out of such communications at any time by clicking the unsubscribe link within each email. We also use services of payment processors that collect your bank account, credit card and other payment details necessary to pay for an order.
Information you provide by filling out forms on our website. When you fill out forms on our websites, we collect the information that you enter in these forms. In most cases, this information consists of your email, but may include other information necessary for the purpose of such forms.
A cookie is a small text file that a website saves on your computer or mobile device when you visit the website. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the website or browse from one webpage to another.
Cookies are used to recognize you when you visit our website and provide you with a better online experience. Cookies are used to analyze how users interact with our website to help us understand what works well and what should be improved. Additionally, cookies may be used to bring you advertising based upon your browsing history and previous visits of websites.
Cookies are set either by our website (first-party cookies) or by other websites with contents that appear on our website (third-party cookies). Third-party cookies enable additional functionality on our website such as interactive content and analytics.
We use both session cookies and persistent cookies. A session cookie is used to identify a particular visit to our site. We use these cookies to identify you during a single browsing session. A persistent cookie will remain on your devices for a set period of time specified in the cookie. We use these cookies where we need to identify you over a longer period of time.
You can delete all cookies that are already on your computer or mobile device and you can set most browsers to prevent them from being placed. You will find the procedure for managing and deleting cookies in the help function integrated in your browser. If you do this, however, you may have to manually adjust some preferences every time you visit a website and some services and functionalities may not work. You can find more information here https://www.allaboutcookies.org/manage-cookies/.
We use Google Analytics (provided by Google LLC) and Microsoft Clarity (provided by Microsoft Corporation) to collect, monitor and analyze the information on your visit of our website in order to understand the performance and increase functionality of it. To find out more about how Google uses data when you visit a website that uses Google Analytics, please visit https://www.google.com/policies/privacy/partners/. You can opt out of being included in Google Analytics at the following link https://tools.google.com/dlpage/gaoptout. To find out more about how Microsoft uses data when you visit a website that uses Microsoft Clarity, please visit https://privacy.microsoft.com/privacystatement. You can opt out of Clarity telemetry by selecting Microsoft at the following link https://optout.aboutads.info/. If you install the Protect My Choices (https://youradchoices.com/pmc) app for your browser, you can ensure your opt-out preference is saved.
We also use social plugins (‘buttons’) of social networks such as Facebook, LinkedIn, Twitter, Instagram, and YouTube to allow for smooth interaction with these platforms. If you click on such buttons, you will connect to the website of such social networks, where their respective privacy policies will apply. If you are logged on to a social network, the network can assign your visit to the website to your user account in that social network. If you are a user of a social network and do not wish it to combine data retrieved from your visit to our website with your user data, you must log out from the social network concerned before activating the buttons.
How We Share Information We Collect
We do not normally share with third parties personal information we collect. However, in some cases, we may share the information where it is necessary or obligatory.
Service providers. It may be necessary to share some of personal information with third-party service providers (e.g. delivery and payment processing services, website analysis services). We may share this information solely to the reasonably necessary extent (e.g. to process your payment and deliver products or to analyze the use of website).
Affiliates, successors and assigns. We may share personal information with our affiliated companies in the course of normal business activities (e.g., where it may be necessary to fulfill an order). Personal information may also get into possession of another controller as a result of a merger, acquisition or another business transaction.
Legal requirements. We may share personal information to comply with law or law enforcement, to prevent fraud or abuse, or to protect our legal rights and interests.
We do not sell your personal data.
How Long We Keep Information
How long we keep information we collect about you depends on the purpose for which the information has been collected and is being stored.
If the information has been collected for the purpose of negotiation, conclusion or performance of a contract between you and us, then we will keep this information during the period of negotiations of the contract and, if the contract is entered into, during the contract performance or its effective term. We may also continue to keep this information up to ten years after the end of the contract negotiations or up to ten years after the expiration or termination of the contract in case any legal dispute occurs and to the extent it may be necessary to protect us from any legal claims or to perform our legal obligations.
If the information has been collected for the purpose of direct marketing, then we will keep this information unless you unsubscribe from our emails, which you can do by clicking the ‘unsubscribe’ button contained in each marketing email.
You may have certain personal information related rights, depending on the applicable legislation. To exercise your rights, you can contact us at our email address firstname.lastname@example.org. These rights may include:
Access to your data.
Change or correct your data.
Restrict processing or delete your data.
Object to processing.
Opt out of communications.
Right to object to automated decision-making.
Not receive discriminatory treatment for the exercise of your privacy rights.
How We Protect Personal Data
While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.
Our Policy Towards Minors
We do not knowingly collect personal information from natural persons under 18. If we become aware that a natural person under 18 has provided us with personal information, we will take steps to delete such information. If you become aware that such a person has provided us with personal information, please contact us promptly.
If you have any questions or complaints regarding this Policy or you want to exercise your data protection related rights, you can communicate with us at the email address email@example.com or by post at the address below:
Progressive Technology F.Z.E
Sheikh Rashid Bin Saeed Al Maktoum Street, Ajman Free Zone, Warehouse B1-40
P.O. Box 45573 Ajman